Jun 162013
 

The Merchandise Mart Shop (222 Merchandise Mart Plaza, 2nd Floor Food Court) turns four years old this week! To celebrate, Garrett Popcorn Shops® invites customers to whisper “Happy Anniversary” throughout the day on Monday, June 17, 2013 to receive a Large bag of The Chicago Mix for a Medium Price.

Anniversary offer is good at this location only.

Merchandise Mart Shop

We spoke with Merchandise Mart manager Shervia Thomas to learn more about this location and her experience with Garrett Popcorn Shops®:

Your Shop was recently recognized for outstanding customer service. Can you share your secret?

“One of the great things about working at this location is that we have a lot of repeat customers and can build a relationship with them. We take the time to interact with our customers and ask how their days are going. There’s a real neighborhood feel here.”

Shervia Thomas

Manager Shervia Thomas

Do you remember customer orders?

“Yes! I already know their order because they come in regularly. Sometimes they may change it up on me but for the most part I already know.”

We have to ask — what is your favorite flavor?

I have a sweet tooth, so it’s definitely CaramelCrisp®. I have been a fan and a customer since I was a little girl. My family would always go to the Jackson Shop and I’d get an order of CaramelCrisp®. It wasn’t until becoming a cook that I became a fan of The Chicago Mix, too.

What do you enjoy most about working for Garrett Popcorn Shops®?

I love interacting with the customers. We have some great personalities on my team, too. It’s a great community of teamwork and family at this company.

Thanks, Shervia! Happy Anniversary to you and to everyone working at the Merchandise Mart Shop!

Sep 262011
 

Wilco The Whole LoveHey Wilco fans! When you purchase Wilco‘s new album The Whole Love at Garrett Popcorn Shops, $2 will be donated to the Jane Addams Hull House Association. The CD will be available tomorrow (9/27/11) at our 625 North Michigan Avenue, 26 West Randolph, Navy Pier, and Merchandise Mart locations.

Both Wilco and Garrett Popcorn believe in giving back to the community. We chose Jane Addams Hull House because of their work in improving social conditions for under-served people in Chicago.

The organization provides child care, domestic violence counseling and prevention, economic development, family services, job training, literacy training, senior service, foster care, independent living, and housing assistance for 60,000 children, families and community members each year. Hull House also advocates for social and public policy reforms and initiatives that impact the lives of the men, women, and children in the communities they serve.

Learn more about Jane Addams Hull House Association on their web site and on Facebook.

Aug 242011
 
Chicago Bears Safety Chris Harris poses with fans

Chicago Bears Safety Chris Harris poses with fans

Bears Safety Chris Harris loves Twitter, football fans, and Chicago, so yesterday he and Sun-Times Reporter Sean Jensen decided to combine all three in a tour of the city. Along the way, the duo bowled, test drove an Audi, had lunch at a local spot, and interacted with fans and Twitter throughout the day.

Chris is a fan of The Chicago Mix, so naturally Garrett Popcorn had to be a stop in his tour of Chicago. Chris and Sean swung by Garrett Popcorn at the Merchandise Mart and handed out gift cards for free popcorn to fans. One lucky fan walked away with an autographed Chicago Bears Tin filled with The Chicago Mix.

If you want to see more about their “Twitter Tour”, watch the video of their adventures here. There are also more photos on the Garrett Popcorn Facebook page.

Thanks, Chris & Sean, for making Garrett Popcorn part of your day!

On Twitter, you can find Chris at @ChrisHarrisNFL, Sean at @skjensen, and Garrett Popcorn @GarrettPopcorn.

UPDATE: More “behind the scenes” from the tour in this article.

Bears Safety Chris Harris at Merchandise Mart

Bears Safety Chris Harris at Merchandise Mart