Aug 022013
 

The 26 West Randolph Shop turns four years old today! To celebrate, Garrett Popcorn Shops® invites customers to whisper “Happy Anniversary” between 10a.m. and 2p.m. on Friday, August 2, 2013 to receive a Large bag of The Chicago Mix for a Medium Price.

Anniversary offer is good at this location only.

26 West Randolph

Meet the People Behind the Pop!

We asked Karla D., the manager of 26 West Randolph, to share what she enjoys most about working at this Shop:

“It’s in the middle of everything! I love being right next to the theater and seeing all the theater folks come in for the shows. We get a good blend of locals from the government buildings and offices, and people can pull up with their cars and get their popcorn quickly. Plus, the [Chicago Trolley and Double Decker Company] stops in front so we see a lot of tourists, too.”

Have you met anyone famous?

“Yes! Phylicia Rashad from The Cosby Show came in a few times with her entourage. She’s a big fan. It’s always exciting when there’s a big show next door. We meet tons of people, which is always exciting.”

26 West Randolph

How do you enjoy working for Garrett Popcorn Shops®?

“It’s a good company with a lot of opportunities. I like working with my staff — we have a great team atmosphere. Plus, we have a treat that people love, and I feel special being a part of a team that brings that to them.”

And finally, what is your favorite flavor?

“Pecan CaramelCrisp®. It’s the right blend of saltiness from the nut and sweetness from the CaramelCrisp®. It’s always been my favorite!”

Jul 022013
 

Navy Pier

The Navy Pier Shop (600 East Grand Avenue) turns four years old today! To celebrate, Garrett Popcorn Shops® invites customers to whisper “Happy Anniversary” between 10a.m. and 2p.m. on Tuesday, July 2, 2013 to receive a Large bag of The Chicago Mix for a Medium Price.

Anniversary offer is good at this location only.

Jun 162013
 

The Merchandise Mart Shop (222 Merchandise Mart Plaza, 2nd Floor Food Court) turns four years old this week! To celebrate, Garrett Popcorn Shops® invites customers to whisper “Happy Anniversary” throughout the day on Monday, June 17, 2013 to receive a Large bag of The Chicago Mix for a Medium Price.

Anniversary offer is good at this location only.

Merchandise Mart Shop

We spoke with Merchandise Mart manager Shervia Thomas to learn more about this location and her experience with Garrett Popcorn Shops®:

Your Shop was recently recognized for outstanding customer service. Can you share your secret?

“One of the great things about working at this location is that we have a lot of repeat customers and can build a relationship with them. We take the time to interact with our customers and ask how their days are going. There’s a real neighborhood feel here.”

Shervia Thomas

Manager Shervia Thomas

Do you remember customer orders?

“Yes! I already know their order because they come in regularly. Sometimes they may change it up on me but for the most part I already know.”

We have to ask — what is your favorite flavor?

I have a sweet tooth, so it’s definitely CaramelCrisp®. I have been a fan and a customer since I was a little girl. My family would always go to the Jackson Shop and I’d get an order of CaramelCrisp®. It wasn’t until becoming a cook that I became a fan of The Chicago Mix, too.

What do you enjoy most about working for Garrett Popcorn Shops®?

I love interacting with the customers. We have some great personalities on my team, too. It’s a great community of teamwork and family at this company.

Thanks, Shervia! Happy Anniversary to you and to everyone working at the Merchandise Mart Shop!